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A Little Bit Of Peace Of Mind
Our Customer Satisfaction Program has been specifically developed to ensure our customers' confidence in the products and services we offer and give them the peace of mind that we will work with them to ensure they are satisfied every step of the way - in the purchase process, internet solution development and post-purchase service.
We are happy and confident to provide the following service guarantees as part of our proposal to you.
- We guarantee that your web site availability will exceed 99.8%
- We guarantee that we will work along side you to ensure that you will l approve any custom design we create before it is implemented
- We guarantee that you will know the number of unique visitors to your web site
- We guarantee that you will own, and be able to move the web site for any reason
- We guarantee that you will not be asked to pay anything, after the initial deposit, until you see the site working to your complete satisfaction
- We guarantee that the site will be complete within 4 weeks of the design
- We guarantee to train you, your staff, and any future staff, in the efficient use of your new web site until you are fully comfortable with it
- We guarantee to make all text changes within 24 hours
- We guarantee to return all phone calls within 2 hours
- We guarantee to provide lifelong telephone support
- We guarantee to provide free statistical reporting for the first year
- We guarantee that you will have no email downtime when you transfer your domain name to your new site