Four Ways to Humanize Your Brand

Four Ways to Humanize Your Brand Consumer-brand trust is more important than ever. Even so, many consumers don’t really trust the brands they interact with. Rather, they see them as businesses out to make money, even at the expense of loyal consumers. Fortunately, there is a solution to the problem, and it involves humanizing your …

How to Turn a Caller into a Customer

How to Turn a Caller into a Customer Technology has done some amazing things for business, but the phone remains one of your more powerful tools. When a customer calls your business, they are either ready to make a purchase or close to making one. All of the details matter, from how you answer the …

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