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    Live Chat

    Briefly put, WSI Live Chat is a live chat and site monitoring service that serves two main purposes. One, it allows you to connect with your site visitors in real-time via live chat.  By clicking on a chat graphic embedded on your web site, site “Visitors” can connect with site “Operators” to chat in real-time through an instant message-like platform. Secondly, WSI Live Chat allows you to monitor your site activity in real-time. You can see all of the visitors currently browsing your site and collect valuable information on them, such as their physical location, the keywords they searched to find your website, the current page they are viewing and more!

    Want to know more?

    View our online presentation explaining the features and benefits of WSI Live Chat; it includes two demo videos and a complete list of features!


    What are the benefits of using WSI Live Chat?

    • WSI Live Chat will help you increase sales/leads – Chatting with site visitors in real-time to provide support, sales and help with online purchases is extremely beneficial for businesses. Customers are three times more likely to make a purchase if they have chatted with a live sales representative.
    • WSI Live Chat is easy-to-use – The simple operator console and “Away” and “Offline” options make this system a breeze for any sized business to implement.
    • WSI Live Chat will help you expand your market knowledge – By collecting valuable information like visitor location and search keywords, you can learn more about your target market than ever before.
    • WSI Live Chat is affordable – Compared to other live chat systems on the market with similar features, this solution is practical for even small businesses.

    What will it cost to implement WSI Live Chat into your site?

    Click here for a pricing list and sales sheet!

    More Information:

    To learn more about the WSI Live Chat solution, please visit www.wsilivechat.com.

    WSI Live Operator

    Developed to compliment WSI Live Chat, WSI Live Operator is a third party monitoring service which allows you to “outsource” your live chat
    operators. To learn more about this new service, please visit www.wsilivechat.com.

    CLIENT Testimonials

    I call Burns Smith my guru. Burns Smith is just helping me with my internet presence. I'm in real estate, and he is helping me with that, to just kind of help me get in front of more people. He is very quick to respond, very personable, and very quick to do face-to-face meetings. It seems he is always available, and he is very knowledgeable about the industry. I call him my guru.

    Burns Smith and WSI Star Web Solutions has been handling our web development needs for over five years now. They built our website and manage our SEO program, for which we are very pleased with the results. I would highly recommend them. - K. Smith, Medical Device Company, Atlanta GA.

    Kathryn Smith

    Burns Smith and WSI Star Web solutions have been handling our website and internet marketing for many years. Their service is always very responsive and the internet marketing program generates us many leads.

    Live Chat